Last Updated: 19/08/2023
1. Eligibility for Refunds
1.1. This Refund and Cancellation Policy (“Policy”) governs the refund and cancellation process for courses and services offered on the Revision Ninja Ltd website (“Website”). By making a purchase on our Website, you agree to abide by this Policy.
2. Refund Procedure
2.1. If you are not satisfied with a purchased course or service, you may be eligible for a refund within 30 days from the date of purchase. This “30-day no questions asked” refund period allows you to request a refund without providing any specific reason.
3. Timeframes for Refunds
3.1. Requests for refunds must be submitted within the 30-day refund period. After the 30-day period has elapsed, refunds will no longer be available.
4. Course Cancellation Policy
4.1. Revision Ninja Ltd reserves the right to cancel or reschedule a course or service due to unforeseen circumstances, such as instructor unavailability or technical issues. In the event of such a cancellation, registered participants will be notified, and alternative options, including refunds or rescheduling, will be provided.
5. Refund Process
5.1. To request a refund within the 30-day refund period, please contact our customer support at [email protected].
5.2. Refunds will be issued using the same payment method used for the original purchase unless otherwise specified.
6. Contact Us
6.1. If you have any questions or concerns regarding refunds or cancellations, please reach out to our customer support team at [email protected]. We will be happy to assist you.
By making a purchase on the Revision Ninja Ltd Website, you acknowledge that you have read, understood, and agree to abide by the above Refund and Cancellation Policy.