Unit 3 · Revision notes

Content area 3 covers human resource requirements for business and enterprise. You need to understand internal and external methods of recruitment and what influences the choice, the stages of recruitment from identifying a vacancy through to issuing a contract, and the types of employment contract: permanent, temporary, freelance, fixed term, full-time, part-time and zero hour. It also covers staff development and monitoring, financial and non-financial methods of motivation, and how Maslow’s hierarchy of needs and Herzberg’s two-factor theory apply in the workplace.